E-MAIL DISCLAIMER
Because conventional e-mail is inherently insecure, confidentiality of sensitive medical information cannot be assured. Therefore, sensitive medical matters should not be communicated through e-mail.he reason that e-mail is not secure is because: * E-mail sent via the Internet or other external systems can be intercepted and read. * E-mail can be accidentally sent to the wrong recipient. * E-mail deleted by a user may still be accessed through backup files. * E-mail sent and received through work may be accessed by your employer. * E-mail can be altered to reflect an incorrect sender's address. * E-mail sent to a family account may be accessed by other family members. RESPONSES Because the response time to your message can be as long as two (2) working days, e-mail should not be used for urgent medical matters that require more timely attention. E-mail is best suited for straightforward medical issues such as prescription refill or appointment requests or cancellations. We want to make sure you have gotten our e-mail reply to you.